Frequently Asked Questions
Everything you need to know about SpaceOra products.
What is included in a SpaceOra AirPack Kit?
Each AirPack Kit includes a set of premium vacuum storage bags in assorted sizes and our cordless rechargeable AirPump. The Complete Kit comes with 15 bags, while the Max Kit includes 20 bags. Refill packs with bags only are also available separately.
How do vacuum storage bags work?
Simply place your items inside the bag, seal the zip-lock closure, and use the AirPump to remove the air through the one-way valve. The bag compresses down to a fraction of its original size, saving up to 80% of storage space. The airtight seal keeps your items protected from dust, moisture, and odors.
How long does the AirPump battery last?
The AirPump features a rechargeable lithium battery that can vacuum-seal approximately 15–20 bags on a single charge. A full charge takes about 2 hours via the included USB-C cable.
Are the bags reusable?
Yes! All SpaceOra bags are designed to be reused again and again. Our tear-resistant material is built to last through hundreds of uses. Simply open the seal, refill, and vacuum again.
What can I store in vacuum bags?
SpaceOra bags are perfect for clothing, bedding, blankets, pillows, towels, jackets, and seasonal items. They're great for travel packing, closet organization, moving, and long-term storage. Avoid storing leather, fur, or items with sharp edges that could puncture the bag.
Do you offer free shipping?
Yes! We offer free standard shipping on all US orders over $35. Orders are typically processed within 1–2 business days and delivered within 5–7 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be in their original packaging. Contact our support team to initiate a return.
Do the bags come with a warranty?
All SpaceOra AirPump devices come with a 1-year warranty against manufacturing defects. If your pump stops working under normal use, we'll replace it free of charge.
Can I use the bags for travel?
Absolutely! SpaceOra bags are a game-changer for travel. Compress your clothes to fit more in your suitcase, and use the compact AirPump on the go. The bags are TSA-friendly and work great for both carry-on and checked luggage.
How do I contact customer support?
You can reach our support team through our Contact page. We typically respond within 24 hours on business days.
Still have questions? Contact us