Shipping Policy

At SPACEORA, we aim to make getting your order as simple and straightforward as possible.

Free U.S. Shipping

We currently offer FREE Standard Shipping on all orders within the United States.

We currently ship only to addresses within the United States.

Order Processing

Orders typically require 1–3 business days to be processed before shipment.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Most orders are expected to arrive within approximately 8–15 business days after processing.

Business days are Monday through Friday, excluding major U.S. holidays.

Delivery times are estimates and may occasionally be affected by carrier delays, high-volume periods, weather, or other circumstances outside our direct control.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address used when placing your order.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Multiple Packages

In some cases, an order containing multiple items may arrive in more than one package or at slightly different times.

You will not be charged additional shipping fees if your order is split into multiple shipments.

Incorrect Shipping Address

Please make sure your shipping information is complete and accurate before placing your order.

If you notice an error after ordering, contact us immediately at getspaceora@gmail.com. We will do our best to update the address before fulfillment begins, but changes cannot be guaranteed once an order has entered processing or has shipped.

SPACEORA cannot guarantee replacement or reimbursement for orders delivered to an incorrect address supplied by the customer.

Lost or Missing Packages

If your tracking information shows unusual delays or you believe your package may be lost, contact us at getspaceora@gmail.com and we will investigate the shipment with our fulfillment and shipping partners.

If an order is confirmed lost in transit, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Shipping Delays

If we become aware that we cannot ship an order within the timeframe we originally communicated, we will contact you with an updated estimate and, where required, provide the option to cancel the order for a refund.

Questions About Your Order?

Contact us at:

Email: getspaceora@gmail.com

Last updated: September 2026